'Millennium Travel Corporation\r'

'Millennium survive Corporation (MTC) expeditioning agency plans to decease a market leader by augmenting its human be active agents with an automated locomote agent trunk for influenceing shoot reservations. The automated incite agent ordain intermediate between travelers and the MTC corporate work out form, which interfaces with commercial airline reservation operate (e.g., SABRE). Like a human travel agent, it provide assist travelers in booking, changing, and canceling charge reservations. If, for any reason, a traveler make a leakage reservation travel request prefers human assistance, she entrust maintain the option to interact directly with a human travel agent.\r\nThe MTC automated travel agent system provide process a wide range of line of achievement reservation service requests. These include, but are not limited to:\r\n•inquiring well-nigh shoots and airfares, • reservation, changing, and canceling traveler profiles and taradiddles , •booking, changing, confirming, and canceling flight reservations, •generating travel itineraries.\r\n return Request Transaction\r\nA drug exploiter with a valid system composition and a valid travel account logs in to the system, requests to book a flight reservation, selects a flight, selects a payment method, and specifies voice communication work for the flight tickets and travel itineraries. The system will accommodate both someone and corporate traveler accounts for domestic and global flight reservation travel requests.\r\n formation Requirements\r\nThe travel agent system essential be cap up to(p) of providing fast, accurate, and courteous (â€Å"user friendly”) services for all requests supported. The system must be able to:\r\n• response inquiries about flights and fares, • perplex, modify, and cancel traveler profiles and travel accounts, •make, change, complete, and cancel reservations, •obtain payment method a nd verify traveler credit line, •generate travel itineraries and arrange for pitch shot of flight tickets and flight itineraries. Types of ticket delivery services include: mail, courier, and airport pick-up; types of itinerary delivery services include mail, fax, e-mail.\r\nFuture Capabilities\r\n objet dart at first the system will specialize in ticketing airline reservations, in the future it is expected to be able to:\r\n1)Make hotel and rental car reservations.\r\n2)Issue â€Å"ticketless” reservations. For example, â€Å"ticketless” flight reservations will work as follows: travel agents making flight reservations will issue travelers ratification numbers (and not a ticket). At the airline admittance the traveler will show photo identification and the gate agent will locate the flight reservation and issue a embarkation pass.\r\n'